Inbox connection
Connect business inboxes through IMAP and SMTP so customers keep emailing the same address they already know.
Features
AI email replies your team can trust before they scale.
LeadResponder combines inbox connection, business instructions, knowledge-backed drafting, review gates, and audit visibility in one SaaS workflow.
Reply instructions
Define tone, escalation rules, claims to avoid, and business-specific guidance for each email agent.
Knowledge base
Add pasted Markdown or uploaded Markdown files so answers are grounded in approved source material.
Draft review
Review, edit, reject, or approve responses before anything is sent from your SMTP account.
Auto-send controls
Enable automatic replies per inbox only after confidence and business-rule checks pass.
Audit trail
Track usage, provider attempts, and agent activity so your team can understand what happened after a reply is drafted or sent.
Early-access rollout
Start with draft mode, prove the workflow, then expand automation.
Use draft review to compare AI replies against your real inbox patterns before enabling auto-send.
Transparent monthly response limits make it clear when Starter, Growth, or Scale is the better fit.
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